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KeyPass Login Issue on MacOS

Jack Ingle
Jack Ingle
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October 17, 2024

Hello,

Is there an issue with KeyPass feature login with Trello? 

A user of ours cannot seem to use KeyPass on their Mac device to log into Trello, yet works with other apps and on the browser. The KeyPass just infinite loops and does nothing. Not a huge issue as they can log in with password and 2FA, but it is very odd!

 

Thanks.

 

 

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Carolina Lopez
Carolina Lopez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 18, 2024

Hi Jack, welcome to the Atlassian Community!

It seems you are running into a known issue that is being tracked in the following bug report here: TRELLO-697

I would encourage you to visit that bug, log in with your Atlassian account, and click Start watching this issue on the right panel. That way, when the ticket is updated by our development team, you'll be notified via email. 

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