Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is there a way to actually report bugs for basic Trello functions?

I am using Trello for the basic functionality (not many of the special bells and whistles) but in the last week or so, the Add Card functionality at the bottom of the board has stopped working.  Additionally I am now having cards I manually moved from one column to another not being retained and reverting back to the original column.

I am trying to find a way to report these issues and everything points me back here.  Any thoughts?

3 answers

1 accepted

0 votes
Answer accepted

Thanks for the responses.  Selecting an option of "Using Trello" (which seemed the most appropriate option) is what triggered a response linking me back to this page.  I will just reference the need as "Something else".

Go to https://trello.com/contact#/
Click "Ask Trello Support"
Type the bug summary or title and hit "Ask Question"
It will suggest 3 help pages you might be interested in ignore them
Scroll allll the way to the bottom to find "Contact Support"
Now you will be on the actual support page.
Selecting an option in the drop-down, and the place to type up your bug report will appear!
I think the first line from step3 will appear already typed.

Took me some annoying false starts to find it, including have to retype the entire bug report multiple times because you don't realize that when they said Ask Trello Support, they were being literal and were expecting a short question.

0 votes
Esme Crutchley Community Leader Jul 20, 2020

Hi @David Hall 

If you go to https://trello.com/contact#/ then click on the bottom button "Ask Trello Support" there should be a dropdown to report a bug!

Hopefully, that should help!

Esme :)

I have BC, so I can't actually see that anymore, but last time I checked it was working!

I did try that and the only option it provided once I identified it was for Trello was a link back to this page.  : s

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

817 views 13 30
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you