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Im not able to get notifications

I’ve updated all my iOS configurations to allow any changes on my cards to be notified, however the notification sheet is not updating nor I’m getting any badges when changes are made, what’s happening?

1 answer

0 votes
Keli Atlassian Team Aug 21, 2020

Hi @Stephanie Ruiter 

Keli here with the Trello support team! Watching or becoming a Member of the card, or watching a list or board, is a requirement to receive push and email notifications for card updates and due dates. Can you check that the cards in question have the 'Watch' option selected? A 'watched' card will show a small eye icon on at the board view.

Here's an article that can help troubleshoot notifications as well: https://help.trello.com/article/740-notifications-are-not-working.

I hope this helps! 

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