Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

IT support template use for Enquiries


ive found the joys of trello, we’re a Small business in the catering industry.

I would like to find a way to mange new Enquiries that come though our website.

Is IT support template the correct way of starting what I need to do?

Or is there a better way to get new email enquirers in to trello so that I can make a work flow from that initial email.  


Thanks In advance 

1 answer

1 accepted

0 votes
Answer accepted

Hi @Tim Gosai 👋

Welcome to the Community! It's great to hear Trello is such a key part for your business, first off I think you'd probably quite enjoy this Trello blog written by @Brittany Joiner discussing 'The Ultimate Trello for CRM Workflow Breakdown.'

As for templates, depending on all the details you want to include, I'd recommend you look at these (I've attached the links to make it easier 😃):

Support templates may also work but from your description above I believe a CRM/Sales Pipeline would work the best.

I hope this helps but if you have any more questions please just ask away 😃

All the best,


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

📹 Favorite Trello templates

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. In this video, I'll share my favorite Trello templates. Templates mentioned in ...

1,313 views 12 31
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you