Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I need some help to customize notifications for clients

Good day,

I am new on it, trying to customize client notifications after they sent me their request, incidents and so on, all clients recieve it at the same time causing everybody knows what happend in the organization and its wrong.

Is there any documentation that can help me to set it right.


1 answer

1 accepted

0 votes
Answer accepted

Hi @Reynaldo Castillo ,

Thanks for posting in the community.

I am not sure whether you have checked Trello Help. Let me share some of the links and please confirm if it helps.

  1. Linking Trello Enterprise to Atlassian Organisation -

Please accept if it resolves your query or else respond and allow others to share input.



I guest that I was not clear with my question, my mistake, I was refering notifications on ITSM Jira.



Thanks @Reynaldo Castillo ,

You posted this in Trello queries so I got confused.

I am not sure whether you are using Jira Service Management Server or Cloud.

  1. Server Project Notifications -
  2. Cloud Source of Documentation -

Could you please check the above and if answers your query then accept it else respond and let others to share input.



Hi @Reynaldo Castillo ,

Could you please accept the answer if it helps you? Thanks.



You was so helpfull, apreciated.

it works for me!



Like Suvradip Paul likes this

Thanks @Reynaldo Castillo , glad to hear it.

There is an accept answer button to confirm it's accepted and others are aware. Could you please accept it via that way?

Have a great day. Stay safe and healthy.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

🏊‍♀️ Atlympic Event: Trello

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

202 views 2 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you