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I'm writing correct names with '@', but still not all members are being tagged on Trello.

Roopam Malhotra
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May 8, 2023

I'm writing correct names with '@', but still not all members are being tagged on Trello.Untitled.png

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Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 10, 2023

Hi there, 

On the new editor tagging a member has a delay of a few seconds where you need to wait for it to load, if you type the user or paste a list too fast, they won't be tagged, 

Could you explain how did you type it? The best way is to wait for the list to load and then press enter. 

This was a new behavior brought by the new editor on the comment section, we created a feature request to see if we can turn it back. However, there isn't a guarantee it'll be possible, 

For now, you can disable the new editor accessing this link and then toggle the option *WYSIWYG Editing*. This will allow you to use the old editor in the comment section.

Roopam Malhotra
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 10, 2023

In the past, I would copy the usernames of all my teammates to tag them in
Trello's activity section. However, now when I do this, only 3-4 members
are being tagged and not all of them. I've attached a screenshot for
reference. In the new screenshot, the bolded members are being tagged, but
others are not. After the updates, tagging each member one by one will take
a lot of time, which is not feasible. Therefore, I think this update isn't
good so I don't prefer this update.

razorfrog May 10, 2023

Oh thank goodness, a way to disable this terrible new editor and broken tagging. A few seconds delay is important to a lot of your users! 

Related threads with complaints: 

https://community.atlassian.com/t5/Trello-questions/Are-we-the-only-team-experiencing-delays-while-tagging-team/qaq-p/2355809#U2356567

https://community.atlassian.com/t5/Trello-questions/New-Editor-makes-tagging-slow/qaq-p/2350959#U2353677

Like Scott Werley likes this
Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 11, 2023

We're aware of the impact tagging users has been on your routine, and we sent it to our Product Team. 

Even tho, this won't guarantee it's possible to change, and will be changed. We'll definitely do our best to bring the best tool we can. 

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