You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I used dashio for 2 just two days and sent an email cancelling by tool, but they still charged the amount on my card. I want to know how to proceed with this error, since I used within the days considered free.
Hi @Fabio Racobaldo _Herzum_! I wanted to make one quick correction here -- Dashio is a third-party company and payments made to Dashio are collected and processed by their company, which is separate from Atlassian. I'm afraid Atlassian's sales support team can't refund that charge directly because the payment wasn't made for our services. :(
@Yasmine Matta, although we can't provide a refund directly, I've gone ahead and reached out to our internal team to see if there are other ways to contact the Dashio developer for a refund. Can you create a ticket with our Trello support team (instead of sales) at http://www.trello.com/contact and link to this community thread? Mention my name (Keli from Trello Support) in the ticket and we'll chat more there!