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How to remove timer from every card

I had PomoDone app integrated with my Trello account. All was fine until recently, when it suddenly created a timer button on every single card! I cannot figure out how to make it go away. It is useful on some cards, but I don't need it on every single one. It shows up at the bottom of the card in collapsed view, and in the expanded view it's under Actions on the bottom right. Please help me make it go away!

1 answer

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Iain Dooley Community Leader Mar 06, 2019

@Beth Hempton You can always just remove the power up and re-add it to see if that makes the problem go away. At the very least, removing the power up will remove the timers from all your cards!

You would think so, right? But nope, removing the power up has not worked. That was the first thing I tried, of course. 

Thanks for replying.

Iain Dooley Community Leader Mar 07, 2019

@Beth Hempton Yep, that's pretty weird. Did you also try going into your settings and revoking access to the app in addition to removing the power up? I've not used that power up, but do they have a support email address? Have you tried things like logging out and back in again after disabling and revoking access? If you can't get it back to normal, you could also copy your board which, if you've already disabled the power up, should create a new pristine copy without any timers on it (pretty easy to try out and see ... ) although you'll lose the history of the previous board (but you can keep the old one as an archived copy, just link to it from a card in your new board so you can get back to it sometime in the future if you ever need to .... )

I just tried going into the settings and revoking access to power up and it wasn't listed there, so it doesn't seem to have access.

I will try emailing their support address.

Logging out and then back in did not work.

The thing about copying a board is... these timers are showing up on *every single board.* This includes boards that I did not even create! Boards from someone else's team that I'm a part of are also showing up with the timers.

UGH. This is so annoying. Thanks for all of  your suggestions, Iain!

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To provide closure here, I'll let you know what happened. I contacted support of the PomoDone app, and found out the following:

For the Trello web app, it's not a power-up but the Chrome extension. You can right click to the extension icon, choose options, and then uncheck Trello.

Ha ha! Oops. It wasn't a Trello issue after all. I feel a bit silly now, but at least I now know how to make those pesky timers go away. Thanks for your help, @Iain Dooley !

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