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How to automatically remove attachments

Katerina Bohacova
I'm New Here
I'm New Here
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Apr 25, 2023

Hi, I am creating various rules to adjust my board. I have managed to automatically remove due dates and labels. However, I have not managed to create a rule automatically removing attachments. It is not an available option in the "add/remove" section of a new rule, or anywhere else. Can you please help me find it?

Thanks a lot, Katerina

1 answer

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Luciana Munhoz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 26, 2023

Hi Katerina! Welcome to the community!

I did some testing in here, but I couldn't find a way to directly remove an attachment like for labels and due dates. There's a way to use the attachment link.

So I tested an alternative that might help in your case. For that, I had to create 2 rules and use a custom field (available in Premium). Here it goes: 

1 - Create a rule that when an attachment is added to a card, fill out the custom field with the attachment link. For that, I used the variable -> {attachmentlink}

when an attachment is added to a card, set custom field "Attachment link" to "{attachmentlink}"
2 - Create a rule with a trigger (in this case I used a label to trigger an action) that will look for the attachment link in the custom field and remove the attachment from the card. Here used the variable {{%Custom Field name}}
when the blue label is added to a card, remove link "{{%Attachment link}}"
image (3).png
The downside is that if you usually attach more than one doc to a card, it will be necessary to create more custom fields for each attachment. 
Hope that helps! :)
Katerina Bohacova
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 27, 2023

That would be the only think we would use Premium for and that is not really worth it. Thanks though.

Luciana Munhoz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 28, 2023

Hi Katerina!  I agree that would be great! I wanted to let you know that I checked internally and I see that we have this as a feature request in our backlog, so I have added your feedback as an official “+1” to that request! Hope this helps! If you have any additional insights into your workflow and how this feature would make Automation even more awesome, please don’t hesitate to share. Thanks!

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