How do I search for a checklist to add to a card?

[Jessica Ronzo]

I used to be able to click checklists, click "copy items from.." and then start typing to find a checklist that I already created. Since the last update, I can't search anymore. Help!

[Sal]

Hi @Jessica Ronzo! I made a quick test on my board, and I normally see the option to create a new checklist and copy the items from an existing one, as shown below:

So, I'd recommend you follow these troubleshooting steps:

• Open the incognito/private of your browser, and see if the issue persists
• Clear the cache and cookies of your current browser
• Use a different browser on your computer
• Try using a different browser on a different computer

We have more details about these steps here: https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello/

If this doesn't work, feel free to raise a ticket with us at https://trello.com/contact#, and we'll be happy to help! 

[Jessica Ronzo]

I am using the app on my Mac. I shut down my computer, closed out the app, removed the app, and reinstalled it, but it is still not working. I will start a support ticket. 

[Sal]

Have you followed the steps in this article to uninstall the desktop app? If you haven't, I recommend following them, as you might be missing something. Give it a try, and if this also doesn't work, don't hesitate to raise a ticket with us, @Jessica Ronzo.