How do I report a bug correctly?

[Luke Mildenhall-Ward]

I made a bug report on here a couple of months back here:

https://community.atlassian.com/t5/Trello-questions/BUG-REPORT-Checklists-defocus-on-iPad-app-with-keyboard/qaq-p/2773279

I have checked and the bug hasn’t been moved into the open issues repository for Trello and the post hasn’t received any answers (except one comment by a banned member).

Please can someone tell me how to correctly report a bug?

[Brittany Joiner]

@Luke Mildenhall-Ward this is a community of trello users like yourself, we don't work on the product so we can't fix bugs. (More and more I do see Trello staff in here but there are TONS of things posted every day so they are not monitoring this for bug reports.) To report bugs, you'll need to create a support ticket by going to https://trello.com/contact

If you are on free trello, you might be unable to do that, and if that's the case, let me know and I can click a button here to raise this issue to support

[Luke Mildenhall-Ward]

Hi @Brittany Joiner thank you for the helpful reply.

I am unable to raise a ticket due to currently being on a free plan. If you could escalate my other post to support that would be greatly appreciated. It is located here: https://community.atlassian.com/t5/Trello-questions/BUG-REPORT-Checklists-defocus-on-iPad-app-with-keyboard/qaq-p/2773279

[Brittany Joiner]

Just requested assistance on this and that one so hopefully someone should be able to take a look.