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How do I delete a guest when no member shows when I open guest members?

Kathy Admin
April 9, 2024

My workspace shows that I have eleven members and one is a guest.  When I got to guest members, there is no guest member listed to delete.

 

 

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Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 9, 2024

@Kathy Admin Would you please report this as a bug at trello.com/contact? 

You'll need to select these options in the form:

Screenshot 2024-04-09 at 2.49.11 PM.png

Kathy Admin
April 10, 2024

Just reported it as a bug.  Thank you.

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Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 10, 2024

@Kathy Admin OK, we have found some workarounds that should help you resolve this issue. Would you try one of these and let me know if refreshing the guest page afterwards now shows the correct number?

Option 1: Remove someone from a board. You can immediately add them back; however, note that removing them will also remove them from any cards they were assigned to.

Option 2: Remove a member from the Workspace (make sure to uncheck the checkbox to remove them from all boards, so that they stay on all of their boards as a Workspace guest). You can immediately add them back as a Workspace member afterwards from the Guests page.

Kathy Admin
April 11, 2024

Thank you, option 1 worked!  

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