I am not getting the option to cancel the premium trial.
If you haven't given a credit card yet, to my knowledge, no.
However, that means you won't be charged when the trial expires! You'll just be downgraded to free automatically.
what happens if you are not downgraded automatically? my premium trial ended and now I'm stuck because it's not changing to the free one and I can't use the premium, so it's blocked :(
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@Manera Trips You've definitely tried all of these steps, right?
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https://support.atlassian.com/contact
See if you can reach Atlassian there.
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@Manera Trips That's weird. It didn't do that to me. Try selecting a different option?
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