I am looking for a way to remove an admin from a board, this person has left our company and is the sole admin for one of our boards. I am the workspace admin, but I cannot do this. Nor can I delete the board as a workspace admin. I find it very hard to believe that upgrading to Premium and deleting the board is the only way to do this (as advised by an Expert in this community in a different thread - thanks very much Atlassian).
Hi @laura 👋
Welcome to the Community (also great name!)! Unsurprisingly, this problem occurs quite frequently so Trello has provided a couple of options....
Options for changing admins when the only admin leaves
When there is only one admin of a Workspace and that person leaves or is no longer using Trello, there is a loss of continuity in administering the Workspace in Trello. While this situation is not ideal, you have several options to reclaim ownership of the Workspace, the boards, and/or the data on the boards.
I hope this helps but if you have any more questions just ask away 😃
All the best,
Laura
So you're telling me that the only way to do this is to pay $839.93 USD? It is not an acceptable option to hack into another email account to resolve this.
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Hi again @laura, what another member did before was to upgrade to standard/premium plan for a free trial period and cancelled his plan once he'd fixed the problem as he didn't need the upgrade otherwise.
Again, I agree that's not the optimal solution that should be offered, but a good workaround that might help.
Cigdem
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@Çiğdem Büyükaşik I have a similar situation and upgraded to the premium but I am still unable, as a board admin, to remove admin privilege's from another member and change them into a user instead. How do I do that?
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Hi Laura,
I agree that the solution offered is not an ideal one. You might want to have a look at this article, if you haven't done so yet.
https://help.trello.com/article/768-changing-the-admins-of-a-workspace-or-board
Cigdem
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Hi Cigdem,
We have already done the free trial about a year ago and decided not to upgrade as it was not required, so that's not an option for us.
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