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I invite other member, but none of them are receiving the confirmation e-mail.

 

1 answer

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Jodi LeBlanc Community Leader Oct 21, 2019

Hi @Cleiton Vitor Fernandes so to hear that. Please have them first check their spam or junk mail folders to see if they can find the email.

You can have Trello resend a confirmation email by going to https://trello.com/resendValidate. You should receive a message immediately that the email was sent. The email will originate from do-not-reply@trello.com.

Here is a link with more details:

https://help.trello.com/article/716-not-receiving-confirmation-emails-or-password-reset-emails

Please let me know if that helps,

Jodi

Jodi LeBlanc Community Leader Oct 26, 2019

Hi @Cleiton Vitor Fernandes did this resolved your issue?
Thanks,
Jodi

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