The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Help! My image files and attachments appear missing from my boards. Where are they?

Merewyn
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 5, 2021

After the Trello merge with Atlassian, all of my image and file attachments appear missing from my boards. Will you help? Please?

Where may I find them?

Thank you in advance,

2 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

1 vote
Hannah Humbert - Simpla Workflows
Community Champion
December 5, 2021

Hi @Merewyn ! Oh no, I'm sure it's recoverable! Are the actual attachments gone, or are the card cover images just gone? So if you open a card, do you see anything there within the attachments? Have you tried accessing Trello from a different browser/incognito browser? 

1 vote
Vero Rivas
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
December 5, 2021

Hi @Merewyn 

   Contact with the support Team

   https://trello.com/es/contact

Cheers

TAGS
AUG Leaders

Atlassian Community Events