Evernote Power-up Authorization Not Working

[JustinTBrown]

Trello keeps asking me to link my Evernote account when trying to Create or Attach a note.

Which I do:

But afterward when I go to Attach or Create a note through a Trello card, it still asks me to link my Evernote account.

I've tried restarting Trello, disabling/enabling the power-up, and deauthorizing/reauthorizing Evernote, but the issue persists.

Any ideas?

[Mike · Accepted solution]

Hi Justin,

Sorry to hear about that trouble. Are you perhaps using the Trello Desktop app? There are, unfortunately, a number of Power-Ups that aren't able to communicate properly with the app during the authorization process, so that might be to blame.

Or is this in your normal web browser? We'd love to take a look—if you can reach out via https://trello.com/contact, we'll be happy to look into it!

[JustinTBrown]

It was in the desktop app. I reauthorized using the web browser and the power-up appears to work now in both the browser and desktop app.

Many thanks, Michael

[Caroline Foxhall]

I am having a similar issue with the Evernote power up.  Not at all visible in the ios app, in the web browser it keeps asking me to sign up.  

Can’t work out how to ask my own question :(

Can’t contact Trello support directly :(

Haven’t got loads of time to try and sort this out :(

[Esme Crutchley]

Hi @Caroline Foxhall 

Welcome to the Community!

The Evernote PowerUp may not show up in the iOS version because it's 3rd party available on the web version. If you want to have this, I would suggest you sign into Chrome on iOS and access your boards through that. It's not perfect, but it's a decent work around (and it gives you everything that you would see on Chrome on macOS). 

If you're having a problem on the web version, the way that I found around it, is to have Evernote open in another tab on the same browser, that way, you should be able to connect the two accounts when prompted. I had a massive problem with Google Drive and keeping it linked to my Trello, this ended up being a problem with a few Chrome Extensions that I was using. I had to go step by step and disable each one, refresh Trello until I found which one was causing the problem (it was a couple of the blocker apps, because they stop cross-site tracking), so that might be causing an issue as well.

Please come back to us if none of this works and we can try again!

Esme :)

[Esme Crutchley]

Also, for future reference - this is the link to ask a question https://community.atlassian.com/t5/forums/postpage/board-id/trello-questions

[Caroline Foxhall]

Thanks for your quick reply and your help.  I’ll give it a go!