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Error adding image to card cover

I'm getting an error trying to upload an image to a trello card cover.  It doesn't matter which Image I'm using. When I try to add the card cover image trello responds with

Unable to use imagename as a card cover..  

 

See this screenshot for ref -https://www.dropbox.com/s/bsqqm6dz2ffadbh/Screenshot%202020-05-28%2017.11.56.png?dl=0

 

Also, all the images I attach to the card look like this - https://www.dropbox.com/s/ye0cyvchsbr85xi/Screenshot%202020-05-28%2017.12.01.png?dl=0 and don't offer a preview at that level.

 

 

5 answers

1 accepted

2 votes
Answer accepted

It was a bug in Trello and it should now be resolved.

0 votes

@Michael Pryor 
Hello I'm still having the same problem on my Trello Board. I can't set any Gifs as card cover.
The error I'm receiving: "Unable to use <filename>.gif as a card cover".

I tried many different formatters to create the *.gif file. The gif size is below 3 MB. I can upload the gif as an attachment, but can't set it as a cover.

The developer tools error of my browser:

Uncaught (in promise) Error                            index.js:29
at new t (index.js:29)
at Object.error (QueryManager.js:137)
at j (module.js:137)
at w (module.js:176)
at e.t.error (module.js:229)
at Object.error (asyncMap.js:32)
at j (module.js:137)
at w (module.js:176)
at e.t.error (module.js:229)
at asyncMap.js:27

Maybe that helps to find the error.


Same issue here also  :((

same issue here :(

I'm having the exact same problem right now.  Maybe it's not our fault...

All of my attempted attachments are on my local machine.

 

I'm having the same issue. Making an image into "Cover" is not an available option.

I've restarted, used different browsers, and different file types, all without success.

Like Jennifer Lefeaux likes this

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