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Emails

James Goold
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 11, 2023

I have stopped receiving emails (which are indispensable for me). Is it because I have added 300 clients. Is that too many? Still getting Trello notifications which are less useful as they disappear before you get the chance to act...

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Mat
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 13, 2023

Hi James,

Sorry to hear that you haven't been receiving our emails.

We have checked our email logs and have found that we are successfully sending emails to your mail server however an error was received from your mail server for your email address. I am assuming this has something to do with having 300 clients and getting too many email notifications from us. 

I’ve removed that block on the email address which should allow you to receive all emails from Trello moving forward.

Hope this helps but let me know if you have any other questions!

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