Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Emails to Trello stopped working after implementing Mimecast?

We implemented mimecast a couple weeks ago (it's terrible don't use it) and ever since then our users have been unable to 'email to board' for their Trello boards.

I really want to blame mimecast but Trello is the one sending the kickback email insisting that the email address they used is invalid. Anyone have experience with this?


1 answer

0 votes
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 05, 2022

Hey @sean_juroviesky, a few questions for you:

  1. if you try emailing the email-to-board (e2b) address from any other email outside of your domain (personal gmail, etc.), do you get an invalid kickback email or does it go through successfully?
  2. compare the e2b address from your board exactly with the one printed in the kickback email that you receive from your domain using mimecast—is the e2b address identical? Any change, like a missing character, will invalidate the email
  3. It sounds like this didn't happen before mimecast was implemented, is that right?  

Hi @Artemis 

The address I send to is identical to the one Trello says to use, but the kickback only says not 




However if I email my personal email and type it goes through without issue.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events