Email verification not working

Sharon Bensing
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December 17, 2024

I am trying to open an account to use Trello.

I put my email address in. I am receiving the verification email. I am clicking it. It refuses to verify and just keeps refreshing the "verify email/resend email" page.


Both the sign up email and the verification email match (obviously...I'm receiving the email.)

Seems I can't send actual support a ticket/question. Does anyone have a solution here?   I'm just stuck at the verify page and can't use Trello at all.

Have tried:

Clearing cookies/caches, using safari, Firefox, and chrome, using an iPhone, clicking the link via Mail AND Gmail online directly...

1 answer

0 votes
Austin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 18, 2024

Thanks for the report. We believe this issue is now solved! Please let us know if you're still unable to load your boards from trello.com Thanks!

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