We are using Trello with my team. I have two users gustavo.gatti@grupo-sanmartin.com and rodrigo.herrera@grupo-sanmartin.com who was receiving email notifications but they stopped.
What I have tried:
- Checked spam/ archived mails
- Tried to turn off and on again the notifications
- I contacted my admin and he said every setting looks good from his side also
@sandra_pozos typically this happens when an email address has had a failure in the past, and has been blocked in Trello's email provider as a result. You'll need to go back to trello.com/contact and go through to send them a question.
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