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Email notificationbs stopped working - changed my frequency

Ellen Butcher
Ellen Butcher
July 28, 2021

Hi,

A week or two ago I changed the frequency I receive Trello email notifications and it stopped sending them to me altogether, even though I changed it back to hourly reminders.

I ran a notification test which was successful and seemed to get them through again, but they've stopped again.

I've checked with our in-house Tech and nothing is being caught in our spam filter & I've run another notification testthis morning which came through successfully.

Please could you help resolve this.

Thanks!

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Jack Brickey
Jack Brickey
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July 28, 2021

Is this Trello or Jira? I ask because you posted in Jira forum but mention Trello.

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Ellen Butcher
Ellen Butcher
July 28, 2021

It's Trello, sorry didn't realise

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