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Email notificationbs stopped working - changed my frequency

Ellen Butcher July 28, 2021

Hi,

A week or two ago I changed the frequency I receive Trello email notifications and it stopped sending them to me altogether, even though I changed it back to hourly reminders.

I ran a notification test which was successful and seemed to get them through again, but they've stopped again.

I've checked with our in-house Tech and nothing is being caught in our spam filter & I've run another notification testthis morning which came through successfully.

Please could you help resolve this.

Thanks!

1 answer

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 28, 2021

Is this Trello or Jira? I ask because you posted in Jira forum but mention Trello.

Ellen Butcher July 28, 2021

It's Trello, sorry didn't realise

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