Do other people see the 429 "too many requests" error for adding a repeat?

Stuart Barber
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March 21, 2024

When I try to set up a repeat, more often than not I get the 429 Too Many Requests error... but sometimes it works, just the minority of the time...

In the payload I get :

429 - {"message":"Rate limit exceeded: database time for API key","error":"API_KEY_DB_LIMIT_EXCEEDED"}


Refreshing the page etc makes no difference...

1 answer

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Alina Kurishko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 26, 2024

Hi Stuart, 

Welcome to the Atlassian Community! 

It seems you are running into a known issue that is being tracked in the following bug report here:

I have added this post as well to this bug for our engineering team to see and reference if needed as well as align priority. I would also encourage you to visit that bug, log in with your Atlassian account, and click Start watching this issue on the right panel. That way, when the ticket is updated by our development team, you'll be notified via email. 

The current workaround is to wait for 20 minutes and then check if you're able to save the changes or a new repeat rule.

Another possible workaround would be to begin using Automation to create cards using a Scheduled rule. We have more information about this new functionality below:

Hope this information helps! 

Alina | The Trello Team

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