Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Prezados,

Preciso de uma ajuda da comunidade e que esta mensagem chegue até ao suporte do Trello. 

Uma plataforma muito útil em nosso dia a dia, nada tenho a reclamar dos recursos, etc. 

Porém, imaginava que a cobrança seroa feita em Reais e foi feita em Dólares. 
Como meu cartão é pré-pago, podem imaginar o tamanho do problema para mim, quase 6 vezes o valor que eu imaginava. 

E com poucos recursos, imaginem. 
A minha pergunta é se existe uma política de devolução, já que ao verificar a cobrança no mesmo dia eu cancelei o plano.

Peço desculpas pelo engano, mas se eu tivesse a certeza que seriam valores cobrados em Dólar, estudaria melhor a condição. 

Repito a dúvida: Como funciona, se é que funciona uma política de reembolso? 
Obrigado. 

3 answers

0 votes

Yes you can probably get a refund. Just login to Trello and click on your face or initials in top right and contact support directly. 

Thank you. I was quickly attended to by the department responsible.

My thanks to the Trello Department that manages these issues.

I was promptly answered and answered.
My sincere, thank you very much.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Introducing: A Whole New Trello

After a decade of growing the most ubiquitous visual framework for productivity and project management, we are evolving Trello’s boards, lists, and cards model to bring context to content and help te...

582 views 23 21
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you