Chrome on my PC won't load Trello

djustman
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October 3, 2024

I can load Trello in Edge but I prefer to use Chrome.  I was moving some columns around and all of a sudden trello shut down and now it says "We're having trouble loading trello."

I can load Trello using Chrome on my phone but just not my PC.  Again I can use MS Edge on my PC and it loads there just fine.

I had a bunch of Trello cookies loaded and I removed all of them.  When I tried to load trello after that it asked me to accept them all and I did but still no change and I get the same error.

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Sam Thornton
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October 3, 2024

Hello!

This sounds like a browser issue.

Could you try loading Trello in a Chrome incognito window, please? (Open Chrome then click 'CTRL+Shift+N' on your keyboard).

If it works, then it's probably a caching issue. On a normal Chrome window (not incognito), go to Trello and click CRTL+F5, which forces the page to reload without using the cached files for that page.

If it still doesn't work, then try removing all cache from Chrome (CRTL+Shift+Delete will take you to the delete browsing data page) and try again.

If all of that doesn't work, do you have any installed Chrome extensions that might be preventing Trello from loading?

Hope this helps!

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