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Card won't add information

Hi there.

I'm trying to add information to a card. I am the admin on the board. When I click on the card nothing happens. It doesn't open the window to add description or activities.
I'm using Mac Sierra 10.12.6 using latest version of Chrome.

2 answers

0 votes
Iain Dooley Community Leader Aug 23, 2020

@Pennie Connell hmmm this is the second time I've seen the same report today. Another person reported this issue but was tapping, rather than clicking, on their track pad without having enabled tap to click, however it seems unlikely that 2 people in quick succession have made the same mistake.

I'll bring this to the attention of the Atlassian team in the slack channel to see if this is a bug they're aware of.

In the meantime can you try logging into your Trello account in an incognito window to see if it's some weird session problem? Or logging out/in from the same session you're currently using?

Hi Pennie,

If you test with Incognito and you're still having a problem, please report this to our Trello Support team below:

I've been in contact with the Trello team, and we haven't seen anything like this lately, so we'll need to get a better look.

Thank you!


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