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Card buttons not appearing for other users

I've created several card buttons as an admin user of a board. For me, these buttons appear on all cards, but are not visible to the other board members. 

We already tried to clear the browsing cache of Chrome to fix the issue, but this did not work.

We are using the free version for now. 

The buttons are just notification emails automatically generated. 

 

 

3 answers

0 votes
Brittany Joiner Community Leader Aug 09, 2022

@Rory Firkins and @Summer_Hogan you'll need to share the rule with the workspace, otherwise, if you create a button, it will only show up for you. Just check the box next to shared with workspace and other folks on the board should see it!

image.png

I did have that ticked for all the buttons I created and it still wasn't working. 

My college created the identical buttons to me an for some reason it worked. 

Brittany Joiner Community Leader Aug 10, 2022

@Rory Firkins strange!

I got a work college to create the card buttons exactly the same as I did. The odd thing is, now the newest buttons are appearing for other users.

0 votes
Summer.Hogan Community Leader Aug 08, 2022

This also happens to me and I cannot figure out why! 

We also tried to clear the browsing cache of Chrome to fix the issue, but this did not work.

We are also using the free version for now. 

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