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Cant move badge

Niklas_Lindeke June 25, 2020

Me and my colleague has the same issue where we cannot move a badge and it tells us to reload page. 

1 answer

0 votes
Iain Dooley
Community Champion
June 25, 2020

@Niklas_Lindeke hey! What do you mean by badge?

Niklas_Lindeke June 25, 2020

Sorry, I was not sure of the translation as I have it in Swedish. The cards that are in the lists. I cannot move them between the lists as I get the error message that it cannot be done and I need to reload the page. 

Iain Dooley
Community Champion
June 25, 2020

@Niklas_Lindeke hmm that sounds weird, can you create a screencast using loom.com and post it here? Just try not to include any sensitive information ... 

Niklas_Lindeke June 25, 2020

Im not sure the company I work for allows that. The issue seems to be with the most basic of the concepts of transferring a card/task/badge from one "pipeline" to "ongoing" to the "done" list. 

Iain Dooley
Community Champion
June 25, 2020

@Niklas_Lindeke it sure does! As such, given the fact that I've spent the last 4 years consulting with customers using Trello and using Trello all day, every day, for absolutely everything, and having built 4 software products that all rely on Trello, and have never seen this error, my first instinct is to get a visual of what's actually going on.

Niklas_Lindeke June 25, 2020

Yeah, I used Trello at the company I worked for a few years back, and i was going to introduce it to my team now. It might be some IT issue on our side, but seems also weird because I have not had any similar issues with anything. Ill try it in another browser.

Niklas_Lindeke June 25, 2020

I couldnt do it in other browsers, and could not archive cards either. 

Iain Dooley
Community Champion
June 25, 2020

@Niklas_Lindeke might seem like a stupid question but are you a member of the board?

Niklas_Lindeke June 25, 2020

I created it, so I would hope so.

The "warning" that comes up sais (translated from swedish): the change was not saved, failure to sync with Trelloserver. Reload page. 

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