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Cannot log into Enterprise Trello Account via SSO anymore

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Ather Rizvi
Ather Rizvi Feb 17, 2022

Our company has an enterprise account from my understanding with SSO enabled. As of last week, I am no longer able to log into any of the Trello boards. I enter my email and click on the box to sign in with SSO and then I am asked to enter a password or log in via Google, Microsoft or Facebook. 

I no longer am getting any SSO login capability. Did something change receently?

Seems like Trello's support is only available to customers who CAN log in. Don't understand the logic in that. 

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Alex Waite
Alex Waite Atlassian Team Feb 17, 2022

Hey @Ather Rizvi - can you raise this with Trello Support? https://trello.com/contact

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Ather Rizvi
Ather Rizvi Feb 18, 2022

Thats exactly what I was mentioning. In order to use that link properly, (using Enterprise Acct) you won't need support help right?

I have to log in using either Google, Facebook or Microsoft Office 365 options instead which is what I am doing now. 

The SSO buttton, takes me to a login page and then puts me back to the main login page. 

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Alex Waite
Alex Waite Atlassian Team Feb 20, 2022

Hey @Ather Rizvi , you can raise a ticket with us without logging in. We'll keep an eye out for your ticket raised at https://trello.com/contact

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