Hello!
I am trying to log in to my trello account on my iPhone 6s. To be clear, I have reset my password already just to be sure I was using the correct password. I also have an Atlassian account that I use Trello through.
When I try to log in, this is what happens:
1 - open app on iPhone
2 - click "log in"
3 - prompts my email, I click large green log in button
4 - pop up saying "'Trello' Wants to Use 'atlassian.com' to Sign In. This allows the app and website to share information about you." I click continue.
5 - browser opens. Says "Log in to continue to: Trello"
6 - I put correct email, click continue.
7 - I put correct password, click log in.
8 - Browser page goes white with text "Please wait..."
9 - LOOPS RIGHT BACK TO #5.
I saw on a Trello support page that I need to make sure that I allow cookies on my Safari browser. I have done this and it still does not work. Please help. Thank you!
@Tristan Peirce try using your username instead of your email to login
Hello @Iain Dooley
So, that worked! Thank you.
I put my username instead of my email in step #3. However, in step #6, I am required to put my email, not my username. But it still worked!
Thanks again
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@Tristan Peirce yep it's a hangover of the rocky transition many of us experienced moving our google logins from Trello to Atlassian. I'm sure it'll be resolved one day.
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