Cannot connect google account in Trello

Matteo Mazzali
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October 29, 2024

 

good morning I am trying to link my google account to use my Drive file.

Unfortunately I can't finish the procedure as it tells me that ‘Access blocked. This app tried to access sensitive information in your Google Account’.

I have two test environments, the first in SSO with my company , the second with direct Google authentication. same problem.

could you share the steps to solve the problem? Thank you all for your support 

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George Henry
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October 29, 2024

Hi Mateo Mazalli,

 

If you’re unable to connect your Google account in Trello due to an "Access blocked" error, here are some steps you can try:

  1. Check Permissions for Trello in Google Account:

    • Go to Google’s Security Permissions page and look for Trello under Third-party apps with account access.
    • If Trello is listed, remove it to reset permissions. Then, go back to Trello and try reconnecting your Google account.
  2. Enable Third-Party App Access:

    • In your Google Account, go to Security > Less secure app access and make sure it’s set to Allow. Some Google accounts, particularly business accounts, may restrict third-party access unless explicitly enabled.
  3. Contact Google Workspace Admin (for Work Accounts):

    • If you’re using a company Google Workspace account, your admin may need to allow Trello as a trusted app. They can do this from the Google Workspace admin console by allowing OAuth access for Trello.
  4. Clear Browser Cache and Try Another Browser:

    • Sometimes clearing the cache can resolve authorization issues. Also, try using an incognito window or a different browser.
  5. Use Google Drive Power-Up:

    • Make sure you’re using the official Google Drive Power-Up in Trello, as it’s specifically designed to integrate Google services securely with Trello.

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