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Cannot Add Members

Arsalan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 27, 2024

Hi, I just started using trello for my tea, and I can't add members at all.  I have tried

 

- Workspace invites by link

    "The invitation link for this workspace isn't valid anymore..."

    I have tried deleting and recreating it many times

- Community invites by email

    Doesn't send

- Board invites by link

Doesn't work

- Board invites by email

    - It does not send it.  we also tried checking spam, and the test notification. The test notification worked, but it does not send any join request emails.

- Join request.

    - It says it accepted them but when I reload, it disappears.

 

This is what happened when I tried to invite by email: it said it invited the person (they have a trello account), but it gave me this error

 

Screenshot from 2024-08-27 22-35-56.png

 

1 answer

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 28, 2024

It could be that the admin for your company has restricted sharing outside your workspace https://trello.com/guide/enterprise/manage-permissions#board-invitation-restrictions

You can ask the admin to add the users to your workspace, then you can share the specific board with them.

 

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