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Can't setup notifications to slack

Megan McDonnell January 25, 2021

Hi,

I have enabled the power-up for Slack on my Trello board and linked the Slack workspace. However, when I try to use the power-up to send notifications to a Slack channel, none of the channels show up as options. The only options are direct messages. The Slack team is correctly selected, but no channels appear.Screenshot 2021-01-25 131548.jpg

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Soumyadeep Mandal - SaM
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January 25, 2021

Hi @Megan McDonnell ,

Welcome to the community!

Please read and follow these documentations or use these integration tools to make the setup & workflow smooth

https://trello.com/setup-trello-at-scale

https://zapier.com/apps/slack/integrations/trello/1552/get-new-trello-notifications-in-slack

https://automate.io/integration/slack/trello

Regards,

Soumyadeep

Megan McDonnell January 25, 2021

Hello,

Thank you for your reply. Is there a way to resolve this issue without using another 3rd party app? I was hoping to fix the issue with the Trello-Slack power-up.

Thanks!

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Soumyadeep Mandal - SaM
Rising Star
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 25, 2021

Hi @Megan McDonnell ,

Just start fresh with Trello power-up or slack app and follow these articles/documentations

https://trello.com/en/platforms/slack

http://blog.trello.com/slack-power-up-trello-alerts

https://help.trello.com/article/1049-slack-app

Regards,

Soumyadeep

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Megan McDonnell January 25, 2021

Thank you so much for your help! That worked for me.

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Erin Burke
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 27, 2021

Hi Megan! I'm a PM on the Product Integrations team and we'd love to chat with you, you can reach out to me via email at eburke@atlassian.com smile

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