Can't log in with multiple Microsoft accounts

Chevan Nanayakkara
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June 19, 2022

I'm getting error messages trying to log into multiple microsoft accounts using the windows desktop app.  Attaching some screen shots

System

  • Microsoft Windows 11 Pro
  • Windows version 10.0.22000 build 22000
  • Trello version: 2.13.4-477

 

The Trello app gets stuck going to the web browser to authenticate the second microsoft account and I have to close down the app and restart for it to work again.  I am able to add second accounts and switch just fine in the web version of Trello I just can't seem to make it work in the desktop windows app.

1 answer

1 vote
Nic Brough -Adaptavist-
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June 19, 2022

Welcome to the Atlassian Community!

You haven't added any screenshorts.

If you can't log in on the desktop, you'll need to get your network fixed.

Chevan Nanayakkara
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June 21, 2022

Screen Shots- I am able to log into 1 Microsoft account, just not mutiple

2022-06-19_6-35-10.png

 

2022-06-19_6-34-29.png

Nic Brough -Adaptavist-
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June 22, 2022

I can't tell if that's a problem that needs to go to Microsoft, your admins who look after your MS accounts or Atlassian.

I'd start by raising it with Atlassian though, over at https://trello.com/contact  - use the last option on the form "contact support"

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