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Can't log in with multiple Microsoft accounts

Chevan Nanayakkara June 19, 2022

I'm getting error messages trying to log into multiple microsoft accounts using the windows desktop app.  Attaching some screen shots

System

  • Microsoft Windows 11 Pro
  • Windows version 10.0.22000 build 22000
  • Trello version: 2.13.4-477

 

The Trello app gets stuck going to the web browser to authenticate the second microsoft account and I have to close down the app and restart for it to work again.  I am able to add second accounts and switch just fine in the web version of Trello I just can't seem to make it work in the desktop windows app.

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 19, 2022

Welcome to the Atlassian Community!

You haven't added any screenshorts.

If you can't log in on the desktop, you'll need to get your network fixed.

Chevan Nanayakkara June 21, 2022

Screen Shots- I am able to log into 1 Microsoft account, just not mutiple

2022-06-19_6-35-10.png

 

2022-06-19_6-34-29.png

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 22, 2022

I can't tell if that's a problem that needs to go to Microsoft, your admins who look after your MS accounts or Atlassian.

I'd start by raising it with Atlassian though, over at https://trello.com/contact  - use the last option on the form "contact support"

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