It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can I send emails from within Trello?

Hello, I want to use Trello as my main management tool but it lacks one major function.

I want to be able to send emails from within cards directly to the customer/user/colleague similarly to how pipedrive does.

Is there a way to do this with Trello and any powerup/extension?

2 answers

0 votes
Jodi LeBlanc Community Leader Feb 09, 2019

Hi @Chris Tsounishave you considered integrating Trello with Slack? I know many teams that use Trello for collaboration and Slack for communication. Here is a link that demonstrates the benefits:

https://trello.com/en/platforms/slack

Please let me know if this helps.

Thanks,

Jodi

Hey Jodi, thanks for your time! :)

However, I need to send emails to customers/users/colleagues, not just messages to colleagues.

Do you know of a way that I can send emails from within Trello?

Jodi LeBlanc Community Leader Feb 09, 2019

Thanks @Chris Tsounis I did see this feature for Butler, would this meet your needs?

https://trello.com/c/V9WIfI5i/236-sending-email

Thanks,

Jodi

Thanks again @Jodi LeBlanc :)

Unfortunately, I am looking for a more complete email system. Ideally I want something similar to what pipedrive does, where I can assign an email thread to a card, reply to all participants, create email templates etc.

I know Trello doesn't offer something directly, I am mainly looking for an extention or sth like that. 

Jodi LeBlanc Community Leader Feb 09, 2019

Thanks @Chris Tsounis@Iain Dooley may know of something that meets your needs :)

Like Iain Dooley likes this

If you have any feedback, it's more than welcome :)

0 votes
Iain Dooley Community Leader Feb 12, 2019

@Chris Tsounis check out this integration I wrote called Benko Board that allows you to use Trello as a Gmail client:

https://trello.com/integrations/#benkoboard

Thanks @Jodi LeBlanc

Thanks @Jodi LeBlanc

@Iain Dooley is it only for gsuite users or can it be installed on separate gmail accounts? Moreover, do you have any plans to introduce email templates for repetitive tasks?

Iain Dooley Community Leader Feb 13, 2019

@Chris Tsounis you can technically install it on a free gmail account but your quota gets exhausted if you use it extensively and then it just sort of dies ... quotas are much, much lower on free gmail. It can be done, though.

There are automations that come standard with Benko Board via a Trellinator user and, out of the box, there is a basic "canned response" system where you can configure it to post a template when you add a particular label to a card, which you then copy, edit and send. It's a little clunky, but anything more sophisticated would be a custom Trellinator automation:

https://trello.com/integrations/#trellinator

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

Develop a new Habit during Lockdown

If you had to thrive a new habit during a lockdown, what would it be? Trello

1,530 views 13 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you