Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can I save an email to Trello and include Rich Text Formatting and/or HTML?

I would like to be able to save Office 365/Outlook web emails and retain HTML or rich text formatting.  When I use the Trello Add-In for Office 365 Mail or when I try to forward the email to my email-to-Trello address, in either case all formatting is stipped and I get plain text only.  Is there a way to improve upon this?

1 answer

If you forward the email to trello, but select the option to forward as an attachement, your card will contain an .msg file that will conserve the formatting. This means that the content of the email may not be indexed, as Trello might not enter .msg attachments to scrape content.

You may look into integrations via Zapier to attach the email as a PDF, which should get indexed, from what I recall.

Otherwise, Trello will strip formatting if you use the basic "email to card" feature.

Thanks - that is clever and helpfull - though with Office 365 it is somewhat awkward to forward an email as an attachment and not efficient to do regularly.

 

https://faq.oit.gatech.edu/content/how-do-i-forward-email-attachment-office-365-outlook-web-app

But I found a workaround - using Zapier, one of the fields when forwarding the email is the URL for the original email.  So I configure Zapier for that URL as the link.  Now in Trello I can open the original email with the link back to Office 365.

Hi Richard,

Could you explain how it is you did this? I'm trying to do something similar. Would like any email that comes into my inbox to show up attached to a new card

When setting up the Zap, in the Trello/Create Card step choose "Message URL" under URL Attachments.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: Your favorite Trello blog takeaway

Hello friends! From the community that brought you Welcome Wednesday, Throwback Thursday and Friday Fun, welcome to Taco Tuesday, a weekly discussion about all things Trello. The best part? One Tac...

60 views 4 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you