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Butler trigger to discern between user actions and butler actions?

Is there a way to set up things so that Butler Triggers can discern what are user actions and what are Butler actions?

I've got Butler Rules that trigger off of checklist items getting checked etc. But I also have other Rules/CardButtons that, in the course of their command runs, check an item. And I don't want for the commands to chain from one to the other.

Is there a way to filter the Trigger, or a way to set things up, so that a rule will essentially ignores Butler-based actions?

1 answer

0 votes
Esme Crutchley Community Leader Jul 08, 2020

Hi @Vongsawat 

The problem with Butler is that you set up the rules, so Butler is acting as you, hence everything looking the same. Because of this, you can't ask it to ignore Butler actions, because technically they're not Butler actions, they're yours, just being made by Butler on your behalf.

The only way to make it look like someone else is to create a 'Butler' account (adding another member to the board with a made-up email address) then setting all the rules as them.

It's a workaround, but you'd need to set up a new email address for it e.g. if I wanted to do it, mine would be something like esmesbutler@gmail.com (I don't have one by the way!), so that any rules would run from that account and not mine.

There is a caveat with this though, if you have Business Class and add this new butler email account to more than 1 board, you're going to be paying a whole person's worth of subscription for automation. 

Probably not what you wanted to hear, sorry about that!

Esme :)

Hm, yea, not the best. Especially as I've been eyeing Business and down want to preemptively screw myself there. Would have been a good workaround otherwise.

Though now that I'm looking at the problem fresh, I suppose another workaround would be to tag any card Butler is working on, and then have the triggers filter out tags. Not sure if that covers all the triggers, but its a bit of a daunting task to rework all the Butler rules I have in place at this point so might mull over that for a bit first..

Thanks anyways,


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