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Butler - {mentioneduseretc..} not working properly if more than one user is mentioned in a comment.

James Roark
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June 29, 2021

It used to be that if three different people were mentioned in a comment, each would count as its own 'mention', and it would appropriately match {mentionedfullname} to each user that was mentioned. Now, however, it registers three mentions, but provides only the same user in each case (the last one mentioned). Does anyone know what is going on?

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Cody Curry
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 1, 2021

We'd be glad to help investigate a bit further with you. Could I trouble you to write in through https://trello.com/contact and give us a bit more detail about the specific rule you're working on? 

With that, we can take a closer look and see if we can get this figured out!

If anyone else has any additional insight, as always, please don't hesitate to post your thoughts in the comments here as well.

Martine Gaudet
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July 14, 2021

I am having the exact same problem.  Any updates on this?

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