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Butler - {mentioneduseretc..} not working properly if more than one user is mentioned in a comment.

It used to be that if three different people were mentioned in a comment, each would count as its own 'mention', and it would appropriately match {mentionedfullname} to each user that was mentioned. Now, however, it registers three mentions, but provides only the same user in each case (the last one mentioned). Does anyone know what is going on?

1 answer

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Cody C_ Atlassian Team Jul 01, 2021

We'd be glad to help investigate a bit further with you. Could I trouble you to write in through and give us a bit more detail about the specific rule you're working on? 

With that, we can take a closer look and see if we can get this figured out!

If anyone else has any additional insight, as always, please don't hesitate to post your thoughts in the comments here as well.

I am having the exact same problem.  Any updates on this?

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