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Butler email automation to address in custom field

Edited

I am trying to set up an automation to send emails to email addresses in custom fields. However, I am receiving a message saying that the email address is invalid.
I would like to check if this is a known error?


Thanks!

Butler: send an email notification to ""{{%Email}}"" with subject "Test mail" and message "Please call me at +12345567789"


Error message:
Running "Email" on board "My board"

The email address "removed@gmail.com" is invalid.

Screenshot of custom field:
Custom field.PNG

1 answer

1 accepted

1 vote
Answer accepted
Felix Atlassian Team Mar 01, 2021

Are there really 2 sets of quotes in the command? If so, you should remove one set, Butler automatically adds the quotes around the "to" field.

So your command should read:  send an email notification to "{{%Email}}" with subject "Test mail" and message "Please call me at +xxx"

""{{%Email}}"" -> "{{%Email}}"

Thank you! I now see where I went wrong.

I am trying to figure out how I can directly enter the command into butler without using the drop down menus. Can you link me to a resource that might help please?

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