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Boards empty on Windows Desktop App

Vince Hannant
Vince Hannant January 1, 2025

I've just bought a new PC and loaded the desktop app. I can see all of my boards when I log in, but none of the cards in them, they are just empty. I can see everything if I log in via my browser. Any ideas please? Thanks, Vince

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Nikola Perisic
Nikola Perisic
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January 1, 2025

Welcome @Vince Hannant 

Have you tried with uninstalling the app?

Are you using the newest version of the application?

This might be an issue of the app itself since on browser version is running smoothly. I also see that you are using the free version of Trello which doesn't support raising the Atlassian support ticket.

I will add an atlassian tag here for higher visibility.

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Vince Hannant
Vince Hannant January 1, 2025

Hi, Thanks for reply. I am on 2.15.2-872. I'll try uninstalling and reinstalling now. 

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Vince Hannant
Vince Hannant January 1, 2025

The reload has worked, although not sure what stopped it working overnight. Will monitor now. Thanks. 

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Nikola Perisic
Nikola Perisic
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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January 1, 2025

No problem. Kindly accept the answer, thanks!

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