Boards and comments loading slow

Lauren Cruse
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October 9, 2024

For the past day or so, all boards, comments, posts, etc. are loading incredibly slow. We are also unable to use attachments, labels, or date functions.

 

I see no outages reported, but I think that may be a mistake. This seems to be an issue with everyone on my team

2 answers

0 votes
AL October 15, 2024

I agree, everything has become slower. Pressing the description and comment fields takes time to load before you can even add any text.  It used to be simple and effective, but now it’s cluttered with unnecessary features that is slow and just complicate things. Seems like the devs keep adding unnecessary stuff just to have something to do...

0 votes
Augusto Lisboa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 14, 2024

Hi!

We’ve noticed that other customers are facing similar issues, and we’re investigating! To better assist you, I would like to gather some more information:

  • Which platform are you using Trello? (web or desktop, or both)
  • Which version you have installed for your browser and/or Desktop app?
  • When did you start experiencing this issue?
  • Which OS you’re using (macOS, Windows, Linux, etc)?

Thank you for your cooperation and patience. We’re committed to resolving this as quickly as possible.

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