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Bitbucket Power-Up not showing profile pictures (avatars) Edited


I am using "Bitbucket Cloud" Power-up with Trello, and whenever I attach a PR, it does not show pp of the PR reviewers.

So I have to hover my cursor on them to know who accepted.

Is this only me ? Is there a way to fix it ?

Capture du 2020-10-27 12-57-27.png

One of the reviewers above is me, and I set my profile picture in my Atlassian account and checked it appears well on Trello and Bitbucket websites. 

Moreover, the profile picture of the person who submits the PR is showing well in the Power-Up. Only the reviewers do not.


Thank you in advance for your time.


1 answer

0 votes
Ryan Atlassian Team Nov 03, 2020

Hi Vincent,

Thanks for reaching out about this. 

I would expect these profile pictures to show up correctly. Could you check that you have the privacy settings on your Atlassian account correctly set so that your pictures are visible publicly?

If this is already the case, then it would be great if you could send us a ticket to so that we can troubleshoot this a little closer with you.



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