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Automation Quota - Free

Melanie Sutton
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Mar 23, 2023

I'm currently using the free plan and only have one automation running on my workspace on one board, however I receive this error towards the end of each month:

Your workspace's quota is 250 automation runs and 2500 operations, of which 250 automation runs (100%) and 260 operations (10%) have been used so far this period. Your workspace was granted a temporary quota increase for this period to automation runs.

Reviewing the activity log I was no where near the 250 quota:


Running command on board xxxxxx.

An email was sent to xxxxxxxxxxxxxxxxx.

I've sent 36 emails on your behalf this month, out of a total 250 allowed under your current plan.

The command finished running.

Then one more command ran and gave this error:

Running command on board xxxxxx.

You have exceeded the number of command runs allowed for your account in the current period.

Does anyone have an idea what I'm missing here?

1 answer

0 votes
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 26, 2023

Hi @Melanie Sutton - welcome to the Community!

Alex from Trello Support here, I can confirm you have definitely hit your automation quotas in the workspace 'Sales Team'. If you need a board to still be able to access automation, you'll need to upgrade this workspace. 

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