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Is there a way to automate so that if someone is mentioned (@username) on a new card (in the activity feed or description etc, wherever), they join and/or subscribe to the card automatically? I have a board with a (bluecat) form to create new cards. Via the form people are tagged in the description but the automation I currently have set up ("when I am mentioned in the description of a card by anyone, join the card, and subscribe to the card ") does not work.
@Lucy Warman if it's working when you manually create a card and then update the description to contain your @mention, that tells me that the trigger only applies when a description is updated. If cards are created via a form, the description is pre-populated, so there is no update to the description in order to trigger your automation.
What you want is the automation to be triggered when a card is added to the board in order to account for these cards being created via the form. So something like this: