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Are there people I can speak to on the phone?

Clara Kitongo
Clara Kitongo
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January 19, 2021

I need an answer from a live person at Trello. How can get this support?

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Michael Pryor
Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 19, 2021

As far as I know Atlassian only offers phone support for Enterprise level support packages: https://www.atlassian.com/enterprise/support-services

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Clara Kitongo
Clara Kitongo
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January 19, 2021

Thanks Michael

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Amy Boles
Amy Boles July 7, 2022

Hi Michael. 

My company uses Enterprise and we have had an absolute TIME getting things moving. The personal support/customer service seems to be deeply lacking. Do you know if this is what we can expect going forward?

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