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Anyone else have an issue saving changes to Automation?

Kelly Gabel August 7, 2024

Not sure why, but today I'm having an issue saving changes to Automation workflows. I'm getting an error of either a Network Error or Can't Parse Command...seems to be going back and forth between the two.

 

I'm assuming this is an error on the Trello server and not me, but just checking because the status page doesn't show anything yet.

1 answer

0 votes
Mutya A
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 11, 2024

Hi Kelly,

Sorry to hear that you're having errors with automation. Can you please try deleting and then creating the automation and see if that resolves the issue?

This error is normally related to a browser setting or extension causing conflicts with the Automation interface. If the above steps did not work, could you try logging in after each of the following steps to see if you are able to save the rule:

  1. Try logging in from an incognito tab and edit the rule from there 
  2. Try doing the same thing from a different browser
  3. Clear all of your browser cache and cookies
  4. Disable all browser extensions

For more troubleshooting tips:
https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello

I hope this helps, but let us know if you have any questions!
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