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Hello,

I have the Trello app on my phone and I cannot copy and paste from the boards. I am an android user. My husband has an iPhone and he can copy and paste. 

Please advise asap.

Sara Donaldson 

3 answers

0 votes

Super sorry for the hassle, Sara.

The Atlassian Community (Trello users and Trello Support!) periodically contributes to questions that are posted, but unfortunately, we can't always respond to questions in Community the same day they’re posted, but we do our best to add information as quickly as we can. If you’re ever facing an issue in Trello that is blocking you from working, we encourage you to submit a ticket to us via https://trello.com/contact so that our support team can actively work with you through the issue.


I went ahead and created a ticket on your behalf, here’s the link https://getsupport.atlassian.com/browse/TRELLO-127049


When you have a moment, please take a look at the ticket we've created for you and respond back to Trello Support on the ticket. We can continue working with you directly in the ticket.

Thanks so much! We look forward to getting this sorted to with you in the ticket!

Hello Alisson,

I thought that was what I was doing when I sent this.  Is there anyway we can actually talk on the phone?  I need this problem resolved asap.

0 votes

Hello, Sara!

Welcome to the Community! That's very strange, hopefully, we can get to the bottom of this quickly for you. Since we're going to need more details regarding this situation, can you open a request with Trello support directly?

http://www.trello.com/contact

I hope this helps but if you have any other questions just ask away 😃

All the best,

Alisson




Alisson,

I am getting really frustrated about my issue.  I have responded here and no one has answered me.  I went to the site you provided to open a request and there isn't anywhere to click to contact support directly....ANYWHERE!  I  have asked if someone can call me, but no response.

Please help me!!!!!!

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