some times trello doesn't opens properly

mittalyashu December 9, 2017

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1 comment

Nic Brough -Adaptavist-
Community Leader
Community Leader
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December 9, 2017

Application or web?

mittalyashu December 13, 2017

web (chrome)

somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 21, 2017

Hi Yashu,

Hopefully you're not still experiencing this issue, however, if you are there is a good browser troubleshooting guide titled Troubleshooting browser issues with Trello:

The browser is what you use to access Trello on your Mac or PC (and maybe your phone). This includes Internet Explorer, Chrome, Firefox, and Safari. Because all browsers are different, sometimes you might experience quirks in Trello because of the browser you are using. This article will help you troubleshoot those quirks.

First, make sure you are using one of our supported browsers. We can't support every version of every browser, so it helps to make sure you're using one that's supported and tested by us.

Next, try logging into Trello in the following ways to see if you can reproduce the issue you are having:

  • Disable all extensions and customizations in your current browser
  • Try using a different browser on the same computer
  • Try using a different computer
  • Allow cookies from third party sites in case you're running into any issues with linking to GoogleDrive or Dropbox

If you can't get another browser to try, we'll need you to clear your cache and check for errors. Here are simple instructions on how to do that:

Try the above steps and let us know if this doesn't resolve it.  Also, can you please provide a screenshot of the developer panel?

Cheers,

Branden

mittalyashu December 27, 2017

Yup. Now I am no longer facing the issue, I don't know how it gets resolved. But happy to see, it's working.

somethingblue
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 27, 2017

Hi Yashu,

Thanks for updating us.  If you do run into this again please follow the steps above and let me know if you still need assistance.

Cheers,

Branden

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