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Best Way To Use Trello For Digital Agency As A Project Management Tool

We have been using Trello for years as a way to work with certain parts of our team and projects, but we have also always used Basecamp as our project management tool.

How do you / your company use Trello as a project management tool? We have 100+ clients and offer content, SEO, social media, link building, email marketing, etc. so I don't want to overwhelm our team with boards & cards.



Hi Jonathon,


As a first step, i'd recommend trying to identify "the buckets" that are appropriate for the work / clients within your agency and your workflows.


In some cases, it's best to take a team focused approach - whereas in others it's best to either start with projects or individual clients.


For us, we found that the following structure worked well;


- Agency/Company (board showing individual tickets for agency initiatives + client statuses)

-- Client (board showing individual tickets for projects, indicating their position within the project lifecycle)

--- Project (board per client project, with tickets created to be a similar scale based on the INVEST criteria)


- Alex 

Hey @Alex Laycy Thank you for sharing your experience and thought about Trello. I do not agree with you because in my experience, it's a great project management tool who gives us a visual overview of what is being worked on and which people are working on it. Although I am a new user of this great tool but I am satisfied with this useful apps. Generally, I am working as a professional digital marketer. Currently, I have handling few projects and regular sending seo reports for clients with our team by this tool. So I think its a one of the best project management tool for any individual or agency services.


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